Through the Booking Lens: Who Can Access Your Service Before They Arrive?
Who can access your service before they arrive? Look again at the first step into care.
Read the storyStories, reflections and practical insights on making eye care more accessible, inclusive and human. Written by Tammie Loughlin.
7 articles
Who can access your service before they arrive? Look again at the first step into care.
Read the storyThe invisible hurdles that shape access long before the consulting room.
Read the storyAn eye test through an AuDHD lens — and the difference a little understanding makes.
Read the storyNotice the small frictions in booking, arrival, communication and everyday care.
Read the storyA personal reflection on hearing, sensory overload and finding what works for you.
Read the storyWhy inclusive care belongs at the foundation of every optical practice.
Read the storyThe story, lived experience and belief in people behind Loughlin’s Optics.
Read the storyTry a different search term or choose all perspectives.
A reflective series on the systems, experiences and small changes that shape inclusion in everyday eye care. Each post stands alone, so start wherever you feel curious.
Explore the series introduction ↗A conversation is a good place to start. Tell me about your team, your practice and what you’d like to change.